Insanely Great Customer Service
Insanely Great Customer Service
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    • My Approach
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    • Home
    • About
      • Meet Daniella
      • My Approach
    • Consulting
    • Speaking
    • Books
    • Blog
    • Contact
  • Home
  • About
  • Consulting
  • Speaking
  • Books
  • Blog
  • Contact

My Approach

Hi, I’m Daniella Fairbairn.

I specialize in communications, business growth, and customer service.
I want to help YOU achieve your objectives by leveraging education,
recruitment, retention, and customer satisfaction.

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Education

Recruitment/Team Building

Recruitment/Team Building

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Recruitment/Team Building

Recruitment/Team Building

Recruitment/Team Building

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Employee Retention

Customer Satisfaction

Customer Satisfaction

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Customer Satisfaction

Customer Satisfaction

Customer Satisfaction

Topics

Education

Recruitment/Team Building

Recruitment/Team Building

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Continuous improvement is key in training employees and accelerating your success. I believe that everyone, regardless of their position, should constantly “try to get the job”: striving to improve themselves so that they become more effective, more efficient, better collaborators, better leaders, and more fulfilled.

Recruitment/Team Building

Recruitment/Team Building

Recruitment/Team Building

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Success requires the right team and a business is only as good as its employees…in other words, don’t think you can’t afford the right people. I teach you how to find and retain the “unicorns”…the one-in-a-million high-quality employees who best represent you, your mission, your vision, and your values. I also teach best practices for onboarding, training, and creating a cohesive team.

Employee Retention

Customer Satisfaction

Customer Satisfaction

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High turnover is extremely costly for your business. I coach you on retaining quality employees and creating a supportive work culture that nurtures people’s talents and abilities; lending to:

• More productivity

• A happier work environment

• Greater commitment to your company’s growth

Customer Satisfaction

Customer Satisfaction

Customer Satisfaction

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From the first hello to winning repeat sales, customer satisfaction encompasses the entire customer experience. My approach helps you identify and implement best practices for acquiring and retaining customers through my proven system, and turning prospects into passionate brand ambassadors.

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Insanely Great Customer Service...

is all about: self-improvement, personal development, professional networking, creativity, and achieving your goals.


Time to set your plan into action!


Contact My Team Today to Book Your Event!

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“It feels great to achieve success, but not nearly as rewarding as helping others achieve the same.”

Work with Daniella

Insanely Great Customer Service

Daniella Fairbairn is a published author, keynote speaker, seminar presenter, and business coach who specializes in communications and customer service training.

Her approach emphasizes education, recruitment, retention, and customer satisfaction.


Copyright © 2020 Daniella Fairbairn - All Rights Reserved  •  Based in New York & Beyond